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German and English Speaking Student Advisor (Customer Service) (Berlin)

Anstellungsart: Vollzeit
Vergütung: 2,100 EUR/month brutto
job title: German and English Speaking Student Advisor

Are you a native German speaker who speaks English fluently?

Language international is a young Berlin-based startup that helps students find language courses all over the world. We're looking for a student advisor to respond to student inquiries (by phone and email).

If you are excited about helping people learn new languages, want your coworkers to feel like family, and eager to work in a fast-paced startup environment, then Language International is the place for you.

What you'll do

  • Call and email every student who registers on our website
  • Research language courses that match the student's needs and budget
  • Prepare, check, and email offers to students
  • Help students resolve issues before, during, and after their course
  • Communicate on a daily bases with partner schools worldwide
  • Create content to address commonly asked questions
  • Report system bugs and suggest system improvements

Who we're looking for

  • You love talking to people and never lose your smile on the phone
  • You love helping others and making the impossible possible
  • You are fast on the computer
  • You speak English natively and at least one other language fluently; a third language is a plus!
  • You get extra points if you have worked in customer service
  • You care personally about our students, our partners and the rest of the team
  • You value getting and giving feedback to constantly improve and help us improve
  • You are adaptive and proactive
  • You show independence as well as reliability and enjoy team work

What we offer

  • A young diverse team with coworkers from all over the world
  • A job where you personally make a difference in hundreds of peoples' lives every year
  • An office in the heart of Berlin at Rosa-Luxemburg-Platz (U2)
  • Salary of 2.100 EUR / month brutto (1.800 EUR to start, 1.900 EUR from July 2022, 2.100 EUR from October 2022)
  • Paid overtime
  • Self-organised company processes
  • Part-time flexibility after the probation period: choose 30 or 35 hours per week instead of 40
  • Free food and drinks in the office

The next step

If you are excited about this opportunity, please take a moment to get to know us better by visiting www.languageinternational.com. Send us your resume along with a cover letter.
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  • KEINEN Kontakt zur Übermittlung von Diensten oder Angeboten

Anz.-ID: 7485530165

Anz. geschaltet:

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