German and English Speaking Student Advisor (Customer Service) (Berlin)
Anstellungsart: Vollzeit Vergütung: 2,100 EUR/month brutto job title: German and English Speaking Student Advisor
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Are you a native German speaker who speaks English fluently?
Language international is a young Berlin-based startup that helps students find language courses all over the world. We're looking for a student advisor to respond to student inquiries (by phone and email).
If you are excited about helping people learn new languages, want your coworkers to feel like family, and eager to work in a fast-paced startup environment, then Language International is the place for you.
What you'll do
Call and email every student who registers on our website
Research language courses that match the student's needs and budget
Prepare, check, and email offers to students
Help students resolve issues before, during, and after their course
Communicate on a daily bases with partner schools worldwide
Create content to address commonly asked questions
Report system bugs and suggest system improvements
Who we're looking for
You love talking to people and never lose your smile on the phone
You love helping others and making the impossible possible
You are fast on the computer
You speak English natively and at least one other language fluently; a third language is a plus!
You get extra points if you have worked in customer service
You care personally about our students, our partners and the rest of the team
You value getting and giving feedback to constantly improve and help us improve
You are adaptive and proactive
You show independence as well as reliability and enjoy team work
What we offer
A young diverse team with coworkers from all over the world
A job where you personally make a difference in hundreds of peoples' lives every year
An office in the heart of Berlin at Rosa-Luxemburg-Platz (U2)
Salary of 2.100 EUR / month brutto (1.800 EUR to start, 1.900 EUR from July 2022, 2.100 EUR from October 2022)
Self-organised company processes
Part-time flexibility after the probation period: choose 30 or 35 hours per week instead of 40
Free food and drinks in the office
The next step
If you are excited about this opportunity, please take a moment to get to know us better by visiting www.languageinternational.com. Send us your resume along with a cover letter.
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